Business Analyst

Informa Business Intelligence (BI), currently has a newly created opportunity for a highly experienced Business Analyst to join our London office. You will be working on our market leading Insight Products, including Lloyd’s List, The Pink Sheet and Scrip, as we make major investments to grow our products and develop new solutions. Focusing around our strategic product and marketing platforms the Business Analyst will help BI bridge the gap between commercial needs and technical needs whilst ensuring we are meeting business objectives and goals.

Informa Business Intelligence provides market intelligence, news and analysis, bespoke consulting services and industry events to millions of customers worldwide through online platforms and multimedia subscription services. We provide businesses, professionals, academics, scientists and governments with information so they can act, and ultimately make valuable and profitable decisions in a timely fashion. As a highly customer focussed organization, we are constantly investing in our solutions and people and our new Business Analyst role is a testament to this.

You will report into the Business Analyst Manager for BI Insight Products and will be responsible for analysing our technical solutions to ensure that they meet with business and commercial goals, creating assessments and recommendations and ultimately suggesting alternative solutions where appropriate in both procedures and technology.

Key responsibilities:
Write and review requirements, user cases, user stories, specifications and test cases and ensure that they are unambiguous, consistent, valid and testable
Work closely with product management, product development, marketing, content teams and others to ensure successful implementation of product features
Attend requirement sessions; capture, analyse and maintain functional and non-functional requirements
Contribute to testing and QA processes; ensure coverage and completeness of test cases and alignment with requirements
Model processes using appropriate notations and tools
Review and analyse project and operations processes, rules and procedures; recommend improvements and suggest new ones as needed; establish operational standards and best practices
Develop information architectures and provide support to various data ETL operations
Develop training materials; create and maintain guides and document repositories

Key requirements:
Significant Business Analyst experience, preferably within a B2B/information services company
Experience working with the Agile methodology
Experience developing a deep understanding of customer requirements, bridging the gap between problem and solution, and translating that knowledge into clear and meaningful use cases and user stories
A track record of collaborating with various stakeholders in both project and operation settings
Understanding of CMS and editorial workflow systems; experience in Sitecore is preferred
Understanding of Email Marketing, Identity and Entitlement solutions
Experience using issue tracking and TCM tools; JIRA, Confluence and TestRail are preferred
Experience using various modelling tools, techniques and notations includinguse cases, activity diagrams, BPMN, etc
A Bachelor’s or Master’s degree in a related field

To apply for this position please submit your CV and a covering letter here
Job reference information
Advertiser Informa
Contact Name Helen Barrick
Telephone (Please reference Dice when calling)
Reference 679