Customer Executive/Sales Support
If you've set your heart on a career in IT and especially Inside Sales, join Computacenter as a Customer Executive and you'll find there's everything in place for you to realise your ambitions.
We've become Europe's leading independent provider of IT infrastructure services by being open, upfront and straightforward. So you'll know exactly what's expected of you, managers will be accessible when you need training and support, your voice will be heard and we'll take a genuine interest in how you want to develop
Inside Sales are here to manage and deliver product and supply chain engagements for our customers across the Group. With a team of circa 500 people across Germany, UK, France and Belgium, we transact over 750,000 orders per annum. Our remit is broad and covers pre sales engagement, business take on, in life quote, order management and margin control as well as post sales billing management.
This is a dynamic environment in which colleagues are supportive and managers inspiring. Part of an Inside Sales team for a portfolio of prestigious customers, you'll have all the tools, information and resources available to do your role as a Customer Executive and to be successful.
As a part of your role, you will be responsible for:
Pre-Sales - ensuring quotations are processed within customer specific SLA, looking for best pricing and reducing costs, handling product specification enquires within timely fashion and ensure customer price lists are maintained
Sales Order Processing - ensuring product and service orders are placed within customer specific SLA and running customer reports as required
Post Sales - deal with any invoice queries, log returns correctly and within specific SLAs
You're likely to have experience in Sales preferably in the IT sector, ability to converse with senior level customer contacts, ability to identify and up-sell opportunities across products and services, excellent customer care skills and ability to listen and communicate effectively with customers and internal departments.
What we can offer is a long term career, training, professional and friendly working environment and excellent earning opportunities.
We advise customers on their IT strategy; implement the most appropriate technology from a wide range of leading vendors and manage their technology infrastructures on their behalf. At every stage we make our customers' businesses sharper by removing cost, complexity and barriers to change across their IT infrastructures.
Our corporate and government clients are served by offices across the UK, Germany, France, the Benelux countries, Spain and South Africa. We also serve our customers' global requirements through our extensive partner network.
Key facts about Computacenter
Computacenter is Europe's leading independent provider of IT infrastructure services & solutions
Achieve great things - for yourself, our customers and our business
At Computacenter we win together by making sure all our people have the autonomy to get things done and to find excellent solutions for our customers.
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Location: Oldham, Manchester