Dynamics CRM Project Manager


Ciber is a global IT consulting company with 6,700 consultants in North America, Europe and Asia/Pacific, and approximately $1 billion in annual revenue. Client focused and results driven, Ciber partners with customers to develop technology strategies and solutions that deliver tangible business value. Founded in 1974, the company trades on the New York Stock Exchange (NYSE: CBR).

Ciber UK provides high quality consulting, development, project management, implementation, infrastructure and managed services across SAP, Microsoft, Salesforce and other leading technologies.  With 250 local consultants and more than £50 million revenues, Ciber UK is supported by an international business with offices in 17 countries and a global delivery infrastructure with major solution centres in Poland and India, and is well placed to continue and exceed its ambitious growth plans.


To manage delivery of customer projects on time, in budget and at an agreed level of quality. This will involve the planning, briefing and management of onshore and offshore resources. To communicate status of these projects to the client and Ciber on a regular basis and facilitate the mitigation of risks and issues which may arise.


New team member to join an established Programme and Project Management practice delivering projects, assisting with pre-sales and providing expertise during the project’s full lifecycle. The jobholder will deliver tailored implementations and solutions in accordance to the customers’ needs.

The specific responsibilities will include:
  • The management of client projects using best practice Ciber delivery methodologies which may be tailored based on the clients requirements.
  • Delivery of client projects, to agreed time, budget and quality standards
  • Project stakeholder management
  • Project planning including maintaining Microsoft project plans at least weekly
  • Sourcing appropriate resource from the global pool of Ciber resources
  • Facilitating the booking of project resources and briefing of the team
  • Resource management including ensuring quality delivery of packages of work
  • Updating weekly forecasts for services delivered and ensuring consultants are clear on their deliverables and time lines for both onshore and offshore resources
  • Facilitating meetings including a weekly PM Meeting and creating meeting minutes
  • Input into project methodology, collateral and processes
  • Proposal generation and estimation - Creation and review of estimates with appropriate communication to the pre-sales team
  • Determining best implementation approach i.e. Agile, Waterfall, iterative etc.
  • Statement of work creation
  • Scope control
  • Risk management and mitigation
  • Issue management and resolution facilitation
  • Project change request control and management in delivery
  • Managing project deliverables and timelines for approval by the customer
  • Reporting to Ciber Management at least monthly on the status of your projects
    Required Skills
  • Extensive experience in the role of Senior Project Manager.
  • Delivered at least 2 of the following types of project: ERP, CRM, SharePoint, Integration, Web or IT Infrastructure.
  • Project Managed at least 10 IT related projects one of which is over £1,000,000 and one project over 8 months in duration in budget, on time and at a specified level of quality.
  • Significant experience in the management of budgets including and tight budget change control to protect Ciber commercial interests.  Also, weekly budget status reports.
  • Proven Leadership skills
  • Self-starter; someone who ‘owns’ and is passionate about delivery.
  • Significant experience with client interaction at senior level. 
  • Proven ability to control project cost, quality and timeline effectively.
  • Significant experience in participation/collaboration with the Project Management Group to share/learn best of breed practices and processes
  • Experience of using at least 2 implementation methodologies and knowledge of how to use them effectively e.g. Waterfall, Microsoft SureStep, supplier, Agile etc.
  • A formal project qualification such as Prince 2, PMP, MAPM, Microsoft SureStep.
  • Presentation skills including PowerPoint which they will have to demonstrate at interview.
  • Proven communication skills including stakeholder management.
  • Strong writing and document presentation skills.
  • Proven planning skills.
  • Proven risk mitigation and issue resolution skills.
  • Change and Scope Control skills.
  • Communication planning skills.
  • Familiar with best test management practices.
  • Desired Skills
  • Experience of implementing more than 2 of the following: ERP, CRM, SharePoint, Integration, Web or IT Infrastructure projects.
  • Experienced in working in a supplier (Microsoft Gold Partner) environment.
  • Heavily experienced in a wide range of business areas e.g. Financial Services, Professional Services, Government, Not For Profit etc.
  • Project managed projects over £1.5 million in size and over 1 year in duration.
  • Project Managed implementation of Microsoft CRM, SharePoint, AX, BizTalk, Office 365 and other Microsoft solutions.
  • Experience of using Waterfall and Agile methodologies.
  • Focussed problem solver with the ability to implement pragmatic solutions in a business environment.
  • Results orientated, resilient under pressure and energetic.
  • Strategic thinker and an analytical mind.
  • Excellent track record of success in delivering business critical systems in dynamic environments.
  • Business Analysis skills.
  • Change Management skills.
  • Organisation structure and defining responsibility skills.
  • Experience of Managing third parties and offshore resources.
  • Job reference information
    Contact Name
    Telephone (Please reference Dice when calling)
    Reference 37570069-94651