Helpdesk Support Engineer – Microsoft Windows

Helpdesk Support Engineer (Microsoft Windows Network Citrix Cisco). Bright, highly skilled Helpdesk Support Engineer sought by leading brewery based in West London. This is a varied and interesting position which will include 1st to 3rd line helpdesk support of 150 users as well as 600 internal users (incident ownership) and the head office IT infrastructure (including Windows XP / 7, Exchange, Active Directory, Network Security, Telecoms).

As a Helpdesk Support Engineer you will be working as part of a small, friendly team on a weekly rota that covers 0730-2100 (37.5 hour week) and on call support one in four weekends which can be claimed back in lieu. Offices based in West London, driving license required as you may need to visit remote sites (in London / South East) occasionally.


• Strong PC / Hardware Troubleshooting skills
• Deep knowledge of Windows Operating Systems: XP/ 7
• MS Office 2010, Exchange 2010
• Working knowledge of Active Directory
• Knowledge of DHCP, WINS, DNS
• Network Security Fundamentals
• Citrix
• Telecoms Support (VOIP, Cisco Routers, BES)
• LANDesk Administration
• Excellent communication skills, able to build strong working relationships, customer focussed
• Degree educated, 2.1 or above

As a Helpdesk Support Engineer you can expect to earn a highly competitive salary (to £35k), plus bonus and benefits package including pension, healthcare, gym membership, hotel discounts and annual beer allowance!

Send your CV or call for an informal discussion about this Helpdesk Support Engineer opportunity.

Job Role: Helpdesk Support Engineer; Location: West London; Salary: £25,000 to £35,000 + bonus + benefits
This Helpdesk Support Engineer vacancy is being advertised by Client Server Ltd. Client Server is a leading recruitment consultancy specialising in technical positions in IT, the services advertised are those of an Employment Agency. We recruit across a range of sectors including finance and banking, software houses, innovative technology start-ups, media, telecommunications, eCommerce and consultancies. We will never send your CV without your permission.
Job reference information
Advertiser Client Server
Contact Name Support Team
Telephone 020 7090 2575 (Please reference Dice when calling)
Reference BB/9899/A/KS/140317_1489508252

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