This job is for an in-house IT Support Analyst based in Watford for a large financial services firm.
Your new company
A large financial firm requiring a pro-active time aware IT Support Analyst who is hungry for the opportunity to grow their skill set and responsibilities over the progression of their career. The firm values Integrity, Clarity and Innovation in all areas.
Your new role
As the first port of call for staff IT issues you will provide basic in-house IT support for hardware printers and general software issues. Liaising with external IT providers and consultants on more complex hard and software issues. You will be able to provide basic maintenance of the e-mail system, printers and other hardware as well as troubleshooting problems. Demonstrating knowledge of practice and document management systems to troubleshoot issues and liaise where necessary with the external provider to resolve. For in-house software you will ensure all updates are applied and assist staff with general issues. There will be an expectancy of basic technical support for the companies website.
What you'll need to succeed
As the sole in house IT Support you will provide support to approx 50 staff with external back up support. You will be able to prioritise workload with a strong sense of the time sensitive nature of the industry you are in. Having the opportunity to develop your knowledge through on the job training and external training course you will show technical competence and awareness be service minded and well presented. It is essential you are adaptable, flexible and team minded
What you'll get in return
A completive salary will be negotiated dependant on skill set and a strong benefits package. The job has clear expectation of investment in your growth and development of your skill set through both on the job and external training opportunities.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
|Advertiser||Hays Specialist Recruitment Ltd|
|Contact Name||Julie Lang|
|Telephone||01908 870 253 (Please reference Dice when calling)|