SAP Hybris Product Lead - Permanent

Cognizant Technology Solutions due to increased demand and growth of their SAP Hybris Digital practice are currently looking to expand their global SAP Hybris capability.

Passionate about working with strategic tier 1 client’s collaboratively to deliver global and innovative expertise and differentiated service offerings Cognizant are one of the fastest growing Global Systems Integrators and SAP Partners.

With a balanced portfolio of SAP Hybris Implementation Projects, Programmes and Application Management Services and through the acquisition of new brands and expansion of existing accounts Cognizant have an exciting and challenging opportunity for an experienced SAP Hybris Product Lead.

Job Summary:

The SAP hybris Product Lead will elicit and map business requirements through the use of workshops with the business users. The ideal candidate for this role would come from an ecommerce retail background. The candidate must have excellent knowledge of SAP hybris features, especially working with commerce suite B2B and B2C accelerators. Hands on experience of installation, configuration of OOTB features and use of Hybris back office systems. Work with business to define proposition MVP and support the prioritisation of backlogs. Work with development teams to support effort estimation. Ensure that quality practices are embedded early within delivery teams Management and delivery of the onsite SAP Hybris solution(s) as per the client contract agreed by Cognizant. Must be able to travel, primary travel locations being within the Europe and some possible global travel. Fluency in English is a must with additional languages highly advantageous.

Key Responsibilities:

Ensure requirements are understood and clearly documented, as well as leading, planning and executing the testing and UAT phases through to implementation.
Work closely with the business product owners, IT delivery manager, internal/external IT teams to successfully deliver successful digital propositions. Must show proactivity and great communications skills, as well as being friendly and outgoing.
Build and maintain effective relationships with the product teams, IT teams and other Third Parties
Elicit and document business requirements through the use of workshops with the Business users in both agile frameworks (Epics, Features, Stories) and where required Business specification documents.
Understand the as-is and to-be business and functional processes. Accountable for ensuring successful transition to future processes
Work with business to define proposition MVP and support the prioritisation of backlogs.
Work with development teams to support effort estimation
Create test scenarios and scripts, execute tests and raise, triage & manage defects through the defect management tooling (Jira and TFS desirable), driving through resolution with third parties
Document and manage any change requests that arise through any of the project phases
Support the business teams, by leading/planning UAT phase and providing training
Support the solution through cutover and hypercare phases
Communicate progress, and escalate risks and issues to delivery manager and project managers
Work with other eCommerce project teams to ensure dependencies with other projects are communicated and managed

Requirements of the Role:

Minimum 3 years' experience working on Hybris platforms as a business systems analyst or technical BA role working within an eCommerce function (preferably within a retailer).
Solid all-round understanding of eCommerce web platforms, specifically Hybris (ideally certified Hybris BA)
Proven experience of integrating an eCommerce platform into an ERP system
Ability to build and maintain relationships with internal teams and other suppliers.
Strong interpersonal, communication and influencing skills
Strong leadership skills - guides, inspires and motivates departmental team and stakeholders, creating a clear vision and set of deliverables
Strong organisational skills with a proven ability to prioritise workloads, while meeting all deadlines in a fast paced environment
Can-do attitude - thinks ahead; takes ownership, follows through and goes the extra mile
Ability to find viable solutions which may be impacted by technical constraints
Strong understanding of the software development lifecycle
Able to work strongly as part of a team or individually
Customer centric and customer driven
Ability to transition rapidly and successfully into a project which is already in-flight
Drive, enthusiasm and passion for digital / ecommerce

Desirable Soft Skills:

Experience working with other SAP products and integration into other CMS products
Experience of working with customer service team
Experience of integrating with search, CMS & DAM products

Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. With over 100 development and delivery centres worldwide and approximately 255,800 employees as of September 30, 2016, Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Visit us online at or follow us on Twitter: Cognizant.
Job reference information
Advertiser Cognizant
Contact Name
Telephone (Please reference Dice when calling)
Reference 26788