Sole IT Support Engineer. SME. Bristol

IT Support Engineer - 1st, 2nd and some 3rd line Support. Bristol

Salary and benefits: £26-29,000 + Pension (up to 7% contribution from company) + 25 days holiday.

We are looking for a hands-on and highly communicative IT Support professional with a positive can-do attitude.

The successful individual must be comfortable working as the sole IT Support person for a small business (60 people in company). You will ideally have experience of working in a small business.

IT Support Engineer - Key Skills:

- Good all round IT Technical Support experience.
- A positive can-do attitude to solving problems.
- 1st line, 2nd line and some 3rd line support experience.
- Excellent user support experience.
- Good experience supporting end users, face to face, via phone and other remote access methods.
- Good Windows Desktop support experience.
- Windows Server support.
- Some Networking (e.g. WAN/LAN connectivity, Routers, Firewalls, and security).
- Setting up and supporting Android mobile and tablet devices for remote users.
- Must be comfortable as the sole IT support engineer in the company.
- Must have current or previous experience of working for small business.
- Must be an excellent communicator.
- Must be eligible to work in the UK.

IT Support Engineer - Nice to Have:

- Knowledge of virtual environments e.g. VMware.
- CRM Software experience e.g. Goldmine

IT Support Engineer - About the Role:

Your role as the IT Support Engineer ( Windows Desktop, Windows Server, Networking ) will involve:

- Providing an in-house 1st, 2nd and some 3rd line support resource.
- Supporting a small user base of 60+ users.
- Troubleshooting mainly 1st line through to 3rd line support issues.
- Troubleshooting hardware, software and network problems.
- Installing, maintaining and support Windows Desktops, software applications and hardware accessories.

For more information on this IT Support Engineer role, please apply now for an interview.
Job reference information
Contact Name Gozie Ezulike
Telephone 0117 9244 408 (Please reference Dice when calling)
Reference WC/TW-10884

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