AV Support Analyst

  • Hays IT,
  • London
company banner
Hays IT
ACTIVE DIRECTORY, BLACKBERRY, BROADBAND, CISCO, IP TELEPHONY, ITIL, MICROSOFT, MOBILE, WINDOWS
Permanent
£23000.00 - £27000.00 per annum
Telecommuting not available Travel not required

Job Description

AV Support Analyst - Fixed Term - London


Working within an internal IT Service Desk providing support across all offices for the conferencing and various audio visual software and hardware requirements within the firm, involving all aspects of client support.This includes supporting the daily activities for the Audio Visual team, logging, owning and resolving all relevant tickets within the ServiceNow call logging system. As well as highlighting any trends in tickets received to the department Team Leader to ensure continuous service improvement.

Technical Knowledge, Professional Qualifications and Experience

Knowledge and experience:
Successful candidates are expected to possess or demonstrate a majority of the following:
* Knowledge of the IT industry with a desire to gain expertise in the following areas:
* Windows OS level knowledge
* Microsoft Office support experience
* Supporting Audio Visual systems such as Microsoft Surface Hubs, ClickShare, IP telephony (Mitel), Skype for Business and Cisco WebEx.
* Apple, BlackBerry & Mobile Broadband.
* Network patching
* Active Directory
* ITIL foundation (highly desirable)

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Posted By

DI1749220@batchjobs.com



Company Information

Our team of specialist recruiters have been market leaders for more than 30 years and you can be assured our experts will help you get your next job. With a large number of trusted IT employer relationships, our consultants are able to recruit for a range of permanent and contract jobs including C#/C/C++ Developer jobs, .Net developer jobs, Java developer jobs, IT project management jobs, business analyst jobs, data analysis jobs, desktop support jobs, IT change management jobs and IT security jobs. We offer a personalised recruitment service for job seekers and give career advice that ensures you achieve your work ambitions. This service is available at our offices across the UK such as London, Milton Keynes, Birmingham, Manchester and many more. 50 YEARS POWERING THE WORLD OF WORK.
Dice Id : DI1305
Position Id : 3305420_1530549136

Similar Positions at Hays IT

Systems Support Analyst
  • City Of London
  • 2 days ago
2nd Line Support (AV)
  • Bedfordshire
  • 3 weeks ago
IT Support Analyst
  • City Of London
  • 4 days ago
IT Support Analyst
  • City Of London
  • 1 week ago
Senior Application Support Analyst
  • City Of London
  • 3 weeks ago
Application Support Analyst
  • City Of London
  • 2 weeks ago
IT Support
  • City Of London
  • 2 days ago
Desktop Support Technician
  • London
  • 1 week ago
IT Support Engineer
  • City Of London
  • 3 weeks ago
Service Desk Analyst
  • City Of London
  • 2 days ago