The BusinessJoin us in Manchester as a Project Manager
What you'll do
As Project Manager, you'll be running projects through our global Telephony platform team, which is responsible for maintaining and improving the contact centre service across our brands and to our customers, through highly available and cost effective technical services.
You'll also have a crucial part to play in maintaining a high quality live service, by coordinating the speedy resolution of issues highlighted by the teams directly supporting our customers. This will involve collaborating closely with a range of colleagues, including product owners, journey managers, release managers and developers.
As well as this, you'll be:
The skills you'll need
We're looking for someone who's highly motivated and has experience of delivering large scale, telephony technology related projects in or with contact centres and telephony applications.
We'll also be looking for you to demonstrate:
How we'll reward you
In return, we offer a competitive salary plus 30% cash and benefit funding programme that can be tailored to suit your individual needs. In addition, we provide a wide selection of exclusive lifestyle offers, development and learning programmes, services and support designed to help you manage and balance your work/life priorities.
Visit our reward and benefits page for more information on the benefit packages we offer.
At RBS, we want everyone to feel welcome, regardless of your background or needs. If you need adjustments making to your working environment, we’ll do everything we can to support you. As part of this commitment, we offer flexible working options for some of our roles - find out more.
As a Financial Services organisation we comply with and support the requirements set by our Regulator, the Financial Conduct Authority (FCA), which are designed to protect our customers. This role falls under Conduct Rules of the Individual Accountability Regime (IAR) and is subject to pre-employment screening. This means if your application is successful, you’ll need to satisfy some important background checks before you can start working with us. These will include a full credit check, a criminal record check, residency and right to work checks.