The BusinessWe're looking for a Senior Digital Analyst to join us in Edinburgh or Bristol
What you'll do
You'll be making sure that the outcome of any analysis you carry out enhances the customer experience while proactively recommending improvements to customer journeys. You'll be driving customer channel adoption, engagement and financial performance through an entrepreneurial and customer focused approach to analytics. You'll deliver high quality and value adding insight which will drive improved decision making within the business.
You'll also be:
The skills you'll need
We're looking for someone who can think in a logical way, and use that approach to provide simple and effective solutions to complex problems. You’ll need experience in digital or web analytics alongside commercial, marketing or risk analytics.
We'll also be looking for you to demonstrate:
How we'll reward you
In return, we offer a competitive salary plus 30% cash and benefit funding programme that can be tailored to suit your individual needs. In addition, we provide a wide selection of exclusive lifestyle offers, development and learning programmes, services and support designed to help you manage and balance your work/life priorities.
Visit our reward and benefits page for more information on the benefit packages we offer.
At RBS, we want everyone to feel welcome, regardless of your background or needs. If you need adjustments making to your working environment, we’ll do everything we can to support you. As part of this commitment, we offer flexible working options for some of our roles - find out more.
As a Financial Services organisation we comply with and support the requirements set by our Regulator, the Financial Conduct Authority (FCA), which are designed to protect our customers. This role falls under Conduct Rules of the Individual Accountability Regime (IAR) and is subject to pre-employment screening. This means if your application is successful, you’ll need to satisfy some important background checks before you can start working with us. These will include a full credit check, a criminal record check, residency and right to work checks.