An Introduction to the Diverse & Fast-Paced EE Technology Graduate Scheme

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Written by EE graduate, Alice Lamb, this article provides an insight into the fast paced life of being accepted onto the EE Technology Graduate Scheme. If you are interested in following Alice’s footsteps, or know someone who is, then click here to find out all job and benefits details. If you’re not a graduate and yet still love the sound of life at EE, then there are 9 other jobs currently available.

After University, I knew that I wanted to make the most of my Technology degree by joining a great graduate scheme. EE really stood out to me, mainly because I loved that EE was known for doing their own thing and not following the crowd. Like rolling out a 4G network before anyone else – it showed that they were determined to be the best in the industry and I wanted to be a part of that.

I sent off my application and was invited to an online interview. With a minute to prepare for each question and two minutes to answer on camera, it was pretty fast-paced. But it went well and I was invited to an assessment centre, where I gave a presentation, had a one-to-one interview and took part in a group activity. It was quite relaxed and an ideal opportunity to meet people from EE and ask questions about the company.

I got a place on the scheme and then started a month long induction. The induction was intense at times, but also one of the most worthwhile experiences that I’ve ever had. I got to see every part of the frontline: I explored a contact centre; saw a retail store in action; and learned what goes on at Head Office. I was continually surprised at how welcoming people were in every part of the business. There was a real team-like atmosphere that I thought was very impressive for such a large company.

Once the induction had finished I was introduced to my first team, Consumer Service Management, and given the lowdown on the different projects that I’d be working on. I got to grips with lots of different work processes, such as improving the allocation of resources as a result of customer feedback; it was great to think that I could help to make the customer experience better from day one.

The training was quite a challenge. One of the tasks that my team was set was to present our ideas for improving the business to the Chiefs of the company, no less. Although a scary concept, the process of working as a team and bringing all of our ideas together was really interesting. Plus it gave us a chance to form strong relationships with people from all parts of the business. That’s really important in a new job: building relationships. My team has been super welcoming and I immediately felt like part of the gang. I obviously had a lot of questions when I first started and they never turned me away when I was looking for answers. People were happy to take time out of their schedules to help me and make sure that I got the most out of my placement.

Every day brings new and exciting things to work on. Although, tomorrow is not a normal day for me; I’m spending it at Bristol Zoo with some of the other graduates. We’ve joined a volunteering project through EE, which is a great way to stay in touch and keep that sense of team.

So what’s next? Honestly, I have no idea what the future holds. But that’s what’s so exciting. With technology evolving at the rate it is, and EE as determined and innovative as they are, it’s almost impossible to predict what will come next. One thing’s for certain though, I want to be a part of it.

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